SimplyWireless
A leader in the Wireless Communications Industry
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SimplyWireless aims to fill in the void of the TAT of the manufacturer’s authorized service centers and the un- structured non customer centric service provided by the so called organized / un-organized players.

Repairing of mobile phones though not being any rocket science still requires compliance to various ESD/ROHC/NON-ROHC standards and measures which only a company certified with focus on highest quality and SOP can deliver.

With the above technological innovations and dynamic changes happening globally including India, it deems a trained and skilled manpower to fix any problem with a quick turnaround time so that one is not hampered without a phone which is like oxygen in our system.

Come and experience the difference at any of our SimplyWireless outlet which is unparallel to none for branded out of warranty mobile hand sets in the country. Our infrastructure, R&D and online ERP system enables us to be close to our customer’s queries, indents and requests, 24 / 7.

We also offers warranty extension and annual maintenance programs for all mobile phones sold in India, as well as offers quality accessories. SimplyWireless with its trans-national presence attempts to tap prospective customers across all verticals in meeting and exceeding customer delight.

With this backdrop, we bridge the gap between the un-organized mobile phone repair vendors and the authorized repair centers for millions of out of warranty phones that deems immediate attention, hence the existence of SimplyWireless with its core competence, shorter turnaround time and higher yield of repair.

Simply Wireless have the means to repair any model of mobile phone. Our workshop has the latest diagnostic equipment, so we can fully diagnose and repair faulty handsets.

We have a team of highly skilled engineers, with a vast experience of mobile phone repairs. We can fix anything from a simple microphone problem to handsets deemed "beyond economical repair" (BER) due to liquid ingress (water damage).

We are currently updating our quotation system to offer a quicker more efficient service.

The Simply Wireless Promise providing you peace of mind

The SimplyWireless name is a stamp of quality and originality, and a guarantee of the best after-sales service in the region provided by highly trained professionals.

We are constantly striving to improve our after care services in our service centre (Phone Care) and our Customer Contact Centre. The after sales service offered by us is second to none, not only is your phone covered by a warranty and theft insurance but you also get full data support, 24hour repair and standby phone if it needs to be taken in for further repair.

Resq is a significant part our portfolio which takes care of all aftersales repairs services at SimplyWireless. IT  was also the first company in INDIA to invest in the dedicated mobile phone repair facility. Our main Phone Care service centre is located on RoyalPalms IT PARK, Mumbai, the spacious and well-appointed service centre is the first facility of its kind in INDIA and is in the process to perceive ISO certification.

SimplyWireless as a service centre is synonymous for delivering the following:

    * Comprehensive service facility for Nokia and Sony Ericsson products.
    * Authorised extensive service centre to handle high level repairs.
    * State of the art technology.
    * Highly qualified and dedicated professionals.
    * Tracking the product from the time of its receipt until delivery.

Ongoing support for your repairs
At Simply we want to make sure that our service centre is fully equipped and functional to deal with all your repair needs that’s why we have a high profile technical team who deliver exceptional performance. As well as delivering quality service we want to make sure the high level of service is maintained through the following to deliver a better customer experience:

    * Ongoing training and seminars for staff to revise latest trends and technologies.
    * Well equipped and sophisticated repair area.
    * Quick and easy quick diagnosis of minor faults within minutes.
    * Full fledged repair tools & equipments.
    * Provision of genuine spare parts and accessories at all times.
    * Well equipped quality control department.
    * High level (Level 3) repairs functionality

So whether you have experienced any minor or major faults with your phone you can visit SimplyWireless and experience our well trained staff to assist your every repair need.