Please call for a quote : (022) 26469299 Mob - +91 9821599244 ,
+91 9820440563
We have tried to make the repair process as easy as possible:
1. Call for a Quote. You can also get Online Quote.
2. Put the fault details for your item and your contact details on paper
3. Send us your device via an insured method and make sure it’s packaged well.
With our comprehensive list of promises, you’ll never regret your purchase with US.
Pick up & Delivery:
If your phone needs servicing, simply call our toll free number and we will send a representative to pick up the phone from your home or office. We will have the phone repaired and dropped back to your doorstep. This great service is available on Nokia and Sony Ericsson phones (2-year warranty phones) purchased from any SimplyWireles retail outlet in India.
Price Protection Guarantee:
If you buy a product from SimplyWireless and the price in our store drops within five days of the purchase, then we will give you a credit note that covers the difference.
Two Years Warranty:
Relax and enjoy the hassle free 2-year warranty that comes with every Nokia* and Sony Ericsson phone purchase at SimplyWireless. To activate your warranty, simply leave your details in-store after your purchase.
Expert Sales People:
Our experienced staff members are always ready to assist you with any information or queries about the product. Whether you visit the store or call our customer service team, you’ll be sure to get the right information and support
Theft Insurance:
SimplyWireless's insurance covers forced theft only on all Nokia phones. If an incident occurs where a thief breaks into your house/car and steals your phone (private possesion), all you need to do is get a police report which highlights 'forced theft' prior to raising a claim. (Only in UAE)
24-hour Repair Programme:
Since it’s difficult to stay without your phone, our specialised SimplyWireless service engineers will repair your phone and return it in the perfect condition in just 24-hours (unless, of course if there is a major problem with the phone).
Standby Phone During Repairs:
If your phone is covered by the SimplyWireless Retail warranty and you bring it to Phonecare for repairs, we will give you a temporary phone so that you can continue to stay in touch.
Mobile Entertainment:
When it comes to mobile entertainment, "we offer you a huge selection of the latest wallpapers, true tones, jokes, games and many sporting subscription services. For more details about these visit our value added services site at www.SimplyWireless.in
Tracking your repairs order:
As part of our continued efforts to provide our customers with all the latest information you can now track the status of your phone repair on our new online tracking tool.
Our dedicated call centre is fully staffed to answer any queries you may have post purchase. Whether it’s something simple to find out your nearest stores or something more complex like your GPRS settings you’ll be sure to know that our advisors will help. Our team will help our customers:
* Respond to our media and promotional campaigns.
* Ongoing support for existing and new customers.
* With usability, setting up services (MMS, GPRS, WAP) or compatible accessories.
* With our value added services (SimplyWireless) like how to download content.
* Follow up on our Phone Care service.
* With launch of new products and services at SimplyWireless.
Address:
Please call this number on +91 22 36469299 Mob- +91 9821599244,+91 9820440563
Fax: 022 26469288 Simply Wireless Apac Pvt Ltd.Suite No. S-2, Link Square Mall,
33rd Linking Road, Bandra (W), Mumbai 400050.
Work timings: 10am - 10pm, Monday through Saturday you can also email us at support@simplywireless.in |